Carrier HVAC Kassa Kool LLC BBB Business Review

Engineer owned and operated AC REPAIR AUSTIN, YOU CAN TRUST

We diagnose the real problem, repair what needs fixing, and skip the sales pitch. Straightforward service & fair prices — guaranteed. We provide options, you choose.

HVAC Customers perspective speaks about us

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Dean Schulz profile picture
Dean Schulz
0 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Had a noise issue with my newly installed AC (by a different company) which they were not able to fix or even to diagnose and insisted that’s how it’s supposed to sound. There is no way I could live with that , so I reached out to Kassa Kool who was quick to respond and fix the problem. Owner is very knowledgeable and was able to address the problem on my Trane unit in the same visit. Reasonably priced, I will become their maintenance customer from now on.
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Greg Wiese profile picture
Greg Wiese
1 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
ACvplmPf ACB4QF2b4J8iTfCcVfUynfIuBumk3aTectc1Hp1WibAzHUoSCtffW2qkHPSc9WD3UQD rLZvqZALkMLrWLNMDh7RcGGbgrB7ipIwzgbF7YOv3a4IcA36umYgPTXzX3aOxTbmTy6hmU=k no
+1
I got quotes from several HVAC companies for a mini-split in my garage in West Austin, and Kassa Kool stood out right away. They were the only company that did a Manual J heat load calculation before recommending a system. Everyone else guessed at the size from square footage. Kassa Kool measured and calculated to find the right one. That matters more than people think. An oversized unit short-cycles, wastes energy, and doesn't pull humidity out well. An undersized one can't keep up with a Texas summer. Because Kassa Kool is engineer-owned, their approach was data-driven from the start, and I knew I was paying for the right system, not just a bigger one. They installed a Lennox by Samsung mini-split and the garage is now very comfortable and usable year-round. Install was clean and professional. Strongly recommend this little gem company- hard to find these days.
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Mike Weathersbee profile picture
Mike Weathersbee
14 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Excellent, professional, courteous, and prompt service - the BEST
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Johnny Ak profile picture
Johnny Ak
16 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
We ended up having to replace our entire HVAC system due to age, and concerned that replacing a single part would've gambled maybe 2-3 years. Bogdan came out to diagnose primary issues and set us up running for a few days due to the insanely hot weather. Luckily, the new installation even got rid of the extra humidity in the house and made it even more comfortable. Bogdan assisted in helping us with some initial sealant to buy us additional time with coolant; something our previous HVAC company kept stalling/stringing us along with. Now we'll just have the system maintained for its life. We appreciate the communication, prioritization, and the crew cleaning up after they were finished.
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jay a profile picture
jay a
18 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Company seemed very knowledgeable and thorough (diagnosed the issue a previous company had misdiagnosed). Good communication. Fair pricing.
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Shardendu Pandey profile picture
Shardendu Pandey
21 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Weekend service to fix my motor. Bogdan is prompt and got us ip and running fast.
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Scott Laing profile picture
Scott Laing
24 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Bogdan and his team gave me a second opinion on a condenser leaking coolant and ultimately gave me a much better deal on a replacement than Stan's. Also he is very responsive - he'll reply back within minutes to a text or call. I trust his diagnosis - very honest and explains everything in great detail.
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farideh profile picture
farideh
27 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
I am always asking him to come over and fix our AC.
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Morgan Birch profile picture
Morgan Birch
28 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
Kassa Kool provided truly the best service I’ve ever received from a company in any industry. They came out the same day after another HVAC company gave me a highly concerning (and ultimately dishonest) assessment. Kassa Kool spent three full hours thoroughly inspecting the entire system, staying until 9 p.m. to make sure nothing was overlooked. They confirmed that the expensive repairs the other company claimed I needed were completely unnecessary, clearly explained what was actually going on, and gave me a very fair and honest price. Their integrity, expertise, and dedication were exceptional. It is incredibly rare to find a company that cares this much about doing the right thing for its customers. I cannot recommend Kassa Kool highly enough, and they will be the only company I call for HVAC service going forward.
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Mucahit Kozak profile picture
Mucahit Kozak
29 days ago
Google star 1Google star 2Google star 3Google star 4Google star 5
"I highly recommend Kassa Kool and Bogdan Onacea! Bogdan recently replaced our entire 23-year-old HVAC system with a high-efficiency Lennox two-stage setup (4-ton downstairs and 3-ton upstairs). From the initial quote to the final installation, his team was professional, very transparent, and incredibly knowledgeable. He helped us find the perfect mid-tier, high-efficiency balance for our 4,000 sq ft home without trying to oversell us on things we didn't need. The installation was incredibly clean, fast, and the new two-stage system is running perfectly. If you want an honest contractor who does exceptional work, look no further. The price was great and the labor quality is top notch.
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We aim to fix your system while others may push for selling you a new system, unnecessary.

We solve difficult problems. When we are happy with results, so will you.

Workmanship quality outweighs the brand you choose. Professional installation guaranteed.

Got a quote elsewhere? We will review honestly and for free. You may be surprised.

We aim for 100% customer satisfaction. We will work hard to earn yours.

We offer financing for all equipment and repairs we make. Simple pre-approval, great rates.

HVAC Repair Austin

Austin, Cedar Park AC Repair Services

AC Repair

tech repair

We service all brands of air conditioning systems in Austin and surroundings.
Heat pumps included. AC Emergency Repair, compressor replacement

AC Installation

hvac installation

We professionally install or replace new HVAC systems. Heat pumps, Gas Systems, Mini-Splits

We are a Carrier dealer

Furnace Repair

furn repair

Let us repair your furnace or heat pump so your home will stay cozy

Indoor Air Quality

indoor air quality

Air you breathe inside is far from perfect. There is science about it and solutions to make it better and safer for your family.

Maintenance

hvac maintenance

AC Maintenance to keep your home comfortable and energy bills low. Reducing surprises extending AC life

2nd Opinion

2nd opinion for hvac repair

We offer second opinions to homeowners who seek fair prices or just a quality check for work done by others.

Contact us:

Kassa Kool LLC
512.222.7211
8801 Tweed Berwick Dr.
Austin TX 78750-5331

Working Hours
M-F: 8AM-5PM; Sat & Sun : 9-12P. After hours available on demand.

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